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NDP Status

Drupal security vulnerability July 2016

13th July 2016

Update 18:00 GMT - we have assessed the threat of the announced security risks. We are confident that these do not affect our clients. If you have any concerns please reach out to us via our support channels.

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We've received an announcement by Drupal of a highly critical security release due today at 5:00pm this afternoon.

Please be assured that we are taking all the necessary steps to ensure the safety of your website.

We will provide you with further updates here as soon as we have them.

Thanks.
NDP team

Scheduled Maintenance - 17 December 2015

We have been made aware of an upcoming window of essential maintenance which will affect your website hosting if you have received an email notification from us.

The maintenance is expected to take 15 minutes. During this time your website will be inaccessible. 

These updates are due to Xen Security Advisories related to software used to host your website. They are being conducted by a large number of hosting providers globally for the continued security and proper operation of hosting services.

When will my website be unavailable?

  • Between 1am and 3am, on the 17th December 2015.

Can I arrange an alternative time for this maintenance?

  • Unfortunately we cannot allocate a different time slot for these updates.

Does this affect my email?

  • Your email will not be affected. Only website hosting services provided via NDP will be affected by this maintenance.

Scheduled maintenance - 28th & 29th October 2015 - COMPLETE

Customers who are hosted on Pantheon will be affected by scheduled reboots which are essential to complete security updates for Pantheon infrastructure.

During the maintenance window there will be short periods of interruption to sites. The maintenance windows are:

  • 28th October 2015 - between 3am and 7am
  • 29th October 2015 - between 3am and 7am

For further information please refer to the Pantheon status page.

Scheduled Maintenance - 21st October 2015 - Complete

We have been made aware of an upcoming window of essential maintenance which will affect your website hosting if you have received an email notification from us.

The maintenance is expected to take up to 2 hours (and will likely be less). During this time your website will be inaccessible. 

These updates are due to Xen Security Advisories related to software used to host your website. They are being conducted by a large number of hosting providers globally for the continued security and proper operation of hosting services.

When will my website be unavailable?

  • Between 11pm and 1am, on the 21st October 2015.

Can I arrange an alternative time for this maintenance?

  • Unfortunately we cannot allocate a different time slot for these updates.

Does this affect my email?

  • Your email will not be affected. Only website hosting services provided via NDP will be affected by this maintenance.

Where can I monitor progress?

  • We will update this page as the maintenance progresses.
  • This maintenance was completed in less than 1 hour.